Privacy Policy

Effective date: 24 September 2026

This Privacy Policy explains how Inventornest LLC (“Inventornest”, “we”, “us” or “our”) collects, uses and protects personal information when you visit inventornest.com (the “Website”), contact us, book a consultation or work with us. It applies to visitors, prospective clients and clients worldwide, including in the United States, the United Kingdom and the European Economic Area.

1. Who we are

Inventornest LLC is a hardware product design and development company headquartered in Toledo, Ohio, USA. Our engineering team is international: we work with engineers and specialists in several countries, so each project gets the right expertise. We are the controller of the personal information described in this policy. You can contact us about privacy at info@inventornest.com.

2. Information we collect

Information you give us

• Contact, quote and consultation forms: your name, email address, phone number (if provided), company name, country, and the details you share about your product idea, project, budget or timeline.
• Consultation bookings: when you book a call through our scheduling tool (Calendly), we receive your name, email address, the time you selected and any answers you give on the booking form.
• Project files: sketches, drawings, CAD files, specifications, photos and other documents you send us about your product, whether by email, shared link or file transfer.
• Email and other correspondence: the content of messages you send us and any files you attach.
• Newsletter or offer sign-ups: your email address and any preferences you give us if you sign up through a pop-up or form on the Website.
• Job applications: if you apply to work with us, your CV, contact details and the information you choose to include. We use this only to assess your application.

Information collected automatically

• Usage and device data: pages visited, time on page, referring website, approximate location (city/country level derived from IP address), browser type, device type and operating system.
• Session recordings and heatmaps: we use Microsoft Clarity and Contentsquare, which record how visitors move, click and scroll on the Website so we can improve its design. Text typed into form fields is masked.
• Advertising data: if you arrive from one of our Google ads, or have visited the Website, Google Ads cookies may record that visit so we can measure our advertising and show you relevant ads on other sites.
• Server logs: our hosting provider automatically records technical information such as IP address, date and time of the request and the page requested, for security and troubleshooting.

We do not knowingly collect special-category (sensitive) personal information, and we ask that you do not send it to us.

3. How we use your information

• To respond to your enquiry, prepare quotes and feasibility proposals, and schedule and hold consultations.
• To manage our relationship with you, including keeping records of enquiries and conversations in our customer relationship management system (HubSpot).
• To provide our services if you become a client, including engineering work, sourcing, manufacturing coordination, project communication and invoicing.
• To understand how the Website is used and improve its content, design and performance.
• To measure and improve our advertising.
• To send you information you have asked for, and, where permitted by law, occasional updates about our services. You can unsubscribe at any time.
• To assess job applications.
• To keep the Website secure, prevent spam and abuse, and comply with our legal obligations.

4. Legal bases for processing (UK and EEA visitors)

If you are in the UK or EEA, we rely on the following legal bases under the UK GDPR and EU GDPR:

• Steps before entering a contract / performance of a contract: handling your enquiry, quote or consultation request, and delivering services.
• Legitimate interests: running, securing and improving our Website and business, keeping business records, assessing job applications and responding to business correspondence. We balance these interests against your rights.
• Consent: non-essential cookies, including analytics, session recording and advertising cookies, and marketing emails. You can withdraw consent at any time.
• Legal obligation: keeping records required by tax, accounting or other laws.

5. Cookies and similar technologies

When you first visit the Website we show a cookie banner. Essential cookies are always on because the Website needs them to work. All other cookies, including analytics, session recording, advertising and marketing tools, are only set if you accept them. You can change or withdraw your choice at any time using the button below.

You can also block or delete cookies in your browser settings, opt out of Google Analytics using Google’s browser add-on at https://tools.google.com/dlpage/gaoptout, and manage Google ad personalisation at https://myadcenter.google.com.

Browser privacy signals: we respect Global Privacy Control (GPC) and “Do Not Track” signals. If your browser sends either one, we treat it as a refusal of non-essential cookies and as a request to opt out of the sharing of personal information for targeted advertising.

6. Who we share your information with

We do not sell your personal information. We share it only as described below:

• Service providers that process data on our behalf: our web host (Hostinger), our email and document provider (Google Workspace), our customer relationship management system (HubSpot), analytics and session-recording providers (Google, Microsoft Clarity, Contentsquare), our advertising provider (Google Ads), our scheduling tool (Calendly), our pop-up and sign-up tool (OptinMonster) and our review platform (Trustpilot). They may use your information only to provide their services to us, except where a provider such as Google also acts as an independent controller under its own terms.
• Our engineering team, including engineers and specialists located outside the United States, who need project and enquiry details to assess feasibility, prepare quotes and deliver the work. Every team member is bound by written confidentiality obligations.
• Manufacturing, fabrication, sourcing and logistics partners, such as PCB fabricators, prototyping shops, component suppliers, contract manufacturers and freight forwarders. We work with partners worldwide. We share only what they need to quote for or complete the work, and only when you have engaged us for those services.
• Professional advisers and authorities where required by law, to protect our rights, or in connection with a merger, acquisition or sale of our business.

7. Your invention and project information

Your product idea matters to you, so we keep it separate from ordinary personal data and treat it as confidential business information.

• NDA first if you want one. We are happy to sign a non-disclosure agreement before you share detailed project information. Ask us when you get in touch, or request a quote and mention it.
• Need-to-know access. Project files and details are available only to the team members and partners who need them to do the work, and they are bound by written confidentiality obligations.
• Partners see only what they need. When we ask a supplier or manufacturer to quote or build, we share only the files and specifications needed for that job.
• We do not use your idea for ourselves. We do not use your product idea or project materials to develop our own products, and we do not share them with other clients.
• Return or deletion. At the end of an engagement, or earlier if you ask, we will return or delete your project files, except for copies we must keep for legal, tax or warranty reasons, which remain confidential.
• Ownership. Who owns the designs and intellectual property created during a project is set out in your NDA and engagement agreement with us. This Privacy Policy does not change those terms.

8. International transfers

We are headquartered in the United States, our engineering team works from several countries, and our service providers and manufacturing and sourcing partners are located around the world. Your information may therefore be transferred to, stored in and accessed from the United States and other countries where our team and partners work, whose data protection laws may differ from yours. Where we transfer personal information from the UK or EEA, we use appropriate safeguards such as the European Commission’s Standard Contractual Clauses (and the UK Addendum), the EU-US Data Privacy Framework where a provider is certified, or another lawful transfer mechanism. Contact us for more information or a copy of the relevant safeguards.

9. How long we keep your information

• Enquiries and consultation requests that do not lead to a project: up to 24 months after our last contact, then deleted.
• Client and project records: for the length of the engagement and as long afterwards as needed for legal, tax, warranty and accounting purposes (typically up to 7 years).
• Project files: returned or deleted at the end of the engagement or on request, as described in section 7.
• Job applications: up to 12 months after the recruitment decision, unless you agree to us keeping them longer.
• Analytics and advertising data: according to the retention settings of the relevant provider (for example, Google Analytics retains user-level data for up to 14 months).
• Marketing sign-ups: until you unsubscribe.

10. Your privacy rights

UK and EEA residents have the right to access, correct, delete, restrict or object to the processing of their personal information, to data portability, and to withdraw consent at any time. You also have the right to complain to your local data protection authority (in the UK, the Information Commissioner’s Office).

US residents of states with consumer privacy laws (such as California, Colorado, Connecticut, Virginia and others) may have the right to know what personal information we hold, to access and delete it, to correct inaccuracies, and to opt out of the sale of personal information or its use for targeted advertising. We do not sell personal information for money. Our use of Google Ads advertising cookies may count as “sharing” for targeted advertising under some state laws; you can opt out at any time using the cookie settings button in section 5 or by using a Global Privacy Control signal. We will not discriminate against you for exercising your rights.

How to make a request: email info@inventornest.com. We will confirm we have received your request and ask for any information we need to verify your identity. We aim to respond within one month for UK and EEA requests, and within 45 days for US requests. Where the law allows, we may extend this if a request is complex, and we will tell you if we do. You may use an authorised agent to make a request on your behalf. If we decline your request, you can ask us to reconsider by replying to our decision, and we will explain the outcome and how to contact your regulator.

11. How we protect your information

We use reasonable technical and organisational measures to protect personal information and project files, including encrypted connections (HTTPS), access controls and confidentiality obligations for our team and partners. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

If something goes wrong: if a security incident affects your personal information, we will notify you and the relevant authorities where required, without undue delay and within the timeframes set by applicable law.

12. Children’s privacy

The Website and our services are intended for businesses and adults. We do not knowingly collect personal information from children under 16. If you believe a child has provided us with personal information, contact us and we will delete it.

13. Third-party links

The Website may link to other websites. We are not responsible for the privacy practices of those websites, and we encourage you to read their privacy policies.

14. Changes to this policy

We may update this Privacy Policy from time to time. The effective date at the top shows when it was last changed. Significant changes will be highlighted on this page.

15. Contact us

Inventornest LLC
Toledo, Ohio, USA
Email: info@inventornest.com